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Job Number:
Job Title:
Job Category:
Administrative Staff (Receptionist, Concierge, Driver, Chauffeurs, etc.)
Job Type:
Work Location:
Parkland Cape Breton
Number of Positions:


Receptionist - Casual

At Shannex, we all share a common primary objective which is to address the individual needs of every Resident. This is accomplished by understanding and being committed to fulfilling the goals set forth in the "Shannex Philosophy of Service".  We must also work together to maintain a safe, healthy and home-like setting for all Residents and fellow employees.

Under the supervision of the Office Manager, the Receptionist will provide direct front office services for clients, staff, outside agencies, visitors and the management team.    


Responsibilities include:


  • Providing front desk duties, including greeting the public, assisting clients and answering phone inquiries
  • Managing the system for incoming and outgoing mail and courier correspondence;
  • Assisting in facility marketing functions e.g. client tours, inquiries and admissions, preparing marketing materials and correspondence, ensuring marketing materials and brochures are neat and well stocked;
  • Assisting in the preparation and distribution of the facility newsletter;



  • Grade 12 or equivalent
  • Professional office or secretarial diploma/designation or equivalent experience required
  • Minimum one year experience in an office setting with customer service responsibilities preferred
  • Previous experience in working with the elderly in long-term care or a seniors independent living environment an asset

Alzheimer’s Care course an asset

Join our Team