Collections Coordinator

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Job Number:
Job Title:
Collections Coordinator
Job Category:
Job Type:
Permanent Full Time
Date Posted:
May 22, 2024
Closing Date:
June 23, 2024
Work Location:
Number of Positions:

Job Description

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.


We are searching for a Collections Coordinator to join our Finance Team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

  • Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
  • Access to virtual healthcare 24/7 for FREE through the group health benefit plan
  • RRSP program (with employer matching)
  • Vacation accrual (begins immediately) and travel insurance
  • Free onsite parking
  • Access to thousands of vendors offering perks and discounts through our WorkPerks program
  • Access to continuing education and training through Shannex’s Centre of Excellence
  • Opportunities to be part of sector innovation and continuous improvement initiatives
  • Recognition and Rewards for service excellence and safety

About the Opportunity

  • Responsible for the review and analysis of client aged receivables.
  • Review aged account collection matters in meetings you lead with sites.
  • Negotiate collection or related payment plans with clients and families.
  • Communicating potential errors or write off in a timely manner to the AR Analyst
  • Reviewing aged accounts and ensuring collection processes are followed, reporting regularly on status of aged accounts and collection efforts
  • Utilizes established tracking tools to monitor aged accounts receivable and work with legal counsel and the AR analyst to actively collect overdue accounts in accordance with the company’s collection policy and associated guidelines.
  • Administers collection documents, communications and paperwork
  • Address complex resident account issues related to collection or overdue accounts

About You

In addition to placing high value on accuracy, collaboration, and accountability, you bring:

  • Diploma in Accounting or equivalent experience
  • Minimum 5 years prior collection or receivables related experience
  • Experience with Yardi software an asset
  • A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.
  • Excellent communication and organizational skills

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For 35 years, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and a home care division of team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.   

If you’re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization.  Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.
Only those selected for an interview will be contacted.