Workforce Supervisor

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Job Number:
Job Title:
Workforce Supervisor
Job Category:
Human Resources
Job Type:
Permanent Full Time
Date Posted:
May 31, 2024
Closing Date:
June 24, 2024
Work Location:
Non-Rotational (M-F)
Number of Positions:

Job Description

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Workforce Supervisor to join our Ontario region, covering sites in Mississauga, Etobicoke, Ajax, and Ancaster.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
Access to virtual healthcare 24/7 for FREE through the group health benefit plan
RRSP program (with employer matching)
Vacation accrual (begins immediately) and travel insurance
Free onsite parking
Access to thousands of vendors offering perks and discounts through our WorkPerks program
Access to continuing education and training through Shannex’s Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety

About the Opportunity

• Provides leadership and oversight for all operational elements of the Workforce Coordinator roles to ensure compliance with policies, procedures, and applicable legislation as well as adherence to brand standards.
• Direct supervision of the region’s Workforce Coordinators within the region including training new hires, coordinating vacation coverage and providing coverage as required.
• Regular travel between sites within the region to provide in person support to your team
• Provides training and ongoing technical support to direct reports and members of the site management team related to the workforce functions.
• Manages the administration of master schedules, vacancies and over hires for the region, collaborating with site management and applicable finance management when changes are required.
• Works collaboratively with operations, recruitment, occupational health and human resources to proactively review staffing levels to ensure they meet operational requirements, established guidelines and fall within prescribed budgets.
• Manages vacant schedule rotations for the region which includes coordinating with the applicable Abilities Specialist regarding leaves of absence and return to work programs.
• Coordinates and participates in vacation sign ups and the creation and implementation of holiday schedules for the region.
• Accountable for ensuring regular audits are completed for prescribed compliance processes such as wages, probationary periods, accrual validation, vacation levels and statutory holiday eligibility.
• Gathers data for Attendance Awareness Program and maintains seniority lists.
• Promotes a safety culture by taking every reasonable precaution in the circumstances to ensure the health and safety of employees and all others in the workplace, including but not limited to, providing supervision, training, information, and equipment needed for employees to do their job safely.


About You


• Relevant Post-Secondary education.
• Minimum two years of experience in scheduling, payroll and/or human resources administration.
• Previous supervisory experience and experience preparing work schedules considered an asset.
• Experience working in unionized environments with ability to read and understand collective agreements preferred.
• Experience administrating within complex Time & Attendance systems with multiple union agreements and terms and conditions of employment considered an asset.
• Advanced proficiency in the English language is required, proficiency in other languages considered an asset.
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For 35 years, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and a home care division of team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.   

If you’re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization.  Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.
Only those selected for an interview will be contacted.

Join our Team