Job Description

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Director, Revenue Cycle Management to join our Finance Team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (with employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Lead a talented team to optimize Accounts Receivable (AR), Billing, and Client Services  
• Develop and execute revenue and billing strategies aimed at enhancing operational effectiveness, ensuring robust financial controls.
• Oversee and steer our collection process to consistently generate exceptional outcomes.
• Drive the adoption and implementation of new services, technologies, and revenue streams within the Company.
• Develop, document, and implement billing policies, procedures, and training for the effective roll out and adoption of new revenue strategies and services lines within the finance team and across the organisation.
• Ensure accurate and timely revenue cycles, including resident admissions, billing, and collections.
• Ensure billing, revenue, receivables reporting are understood, accurate and complete, using reported information to advise the VP finance on financial risks and opportunities and to support decision making.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A strategic mindset coupled with adept problem-solving skills, enabling you to orchestrate operational efficiency, fortify financial controls, and seamlessly integrate new technologies and revenue streams within our finance group.
• You have a Bachelor’s degree in accounting or finance, complemented by a CPA designation or equivalent professional experience.
• A rich portfolio with a minimum of 10 years' experience in similar roles, leading financial processes within high-volume, fast-paced environments.
• Proven expertise in process definition and mapping, underpinned by a keen eye for detail and a passion for optimizing workflows.
• Exceptional communication and a track record of guiding teams through transformative change initiatives.
• Demonstrated success in developing and executing strategies that amplify operational effectiveness and propel revenue growth.
• A passion for the healthcare sector and a commitment to ensuring seniors have access to top-tier accommodations, services, and care.

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For 35 years, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and a home care division of team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.   

If you’re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization.  Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.
Only those selected for an interview will be contacted.