Job Description

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Clinical Quality Manager to join our Parkland at the Lakes Phase 2 team based in Dartmouth, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Employee discounts on select apparel, fitness, and retail partners through our Perks Program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Directs and promotes a resident-directed philosophy; evaluates the company’s standards, goals and objectives and policies to assure optimal level of wellness for residents; assures compliance with regulatory agencies;
• Maintains effective communication, assures resident access to services, and clearly defines responsibility and accountability;
• Assists with initial assessments of potential admissions as requested and provides consultation regarding resident issues and standards of resident care to nursing personnel and the interdisciplinary team;
• Assumes the duties and shifts of registered staff as required and Identifies staff development needs and provides in-services as required;
• Supervises, directs and evaluates the work of subordinate staff to promote quality service, positive employee relations, employment obligations and effective and efficient operations. This includes performance evaluation, training, disciplinary procedures, work assignments, and administers personnel policies and procedures.
• Responds to and implements the recommendations resulting from Shannex’s quality program; follows up on government inspection reports. Monitors and assures accreditation and regulatory criteria to maintain compliance;
• Takes every precaution that is reasonable in the circumstances to ensure the health and safety of employees and all others in the workplace, including but not limited to, providing supervision, training, information, and equipment needed for employees to do their job safely, and promotes health and safety through Joint Occupational Health and Safety, proactive risk management programs, occupational health programs, education and policy development.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:            

• Bachelor of Nursing or Bachelor of Science in Nursing;
• Current registration with Nurses Association of Nova Scotia;
• Current CPR certification and First Aid certification;
• Previous experience in long term care as asset;
• Previous supervisory/management experience an asset;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.   

If you’re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization.  Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.
Only those selected for an interview will be contacted.